Privacy Policy

Day 1 Recovery Center Inc is a nonprofit organization supporting family reunification, parenting development, monitored visitation, housing stability, and recovery support.

Website: day1recoverycenter.org
Email: [email protected]
Phone: 661-499-8876

Contact and inquiry forms. When you fill out a form on our site, such as our contact form or a request for services, we collect the information you provide, which may include your name, email address, phone number, and the details of your message.

Donations. When you make a donation through our site, it is processed by a third-party payment processor such as Zeffy or GiveWP. We receive your name, email address, and donation amount so we can send a receipt and acknowledge your gift. We do not collect or store your card or bank account details ourselves, those are handled directly and securely by our payment processor under its own privacy policy.

Cookies and site analytics. Like most websites, ours uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. We use Google Analytics to see aggregate information such as which pages are visited most and how visitors found our site, and Google Search Console to monitor how our site performs in Google Search. Neither tool tells us your name or contact details, the data is aggregated and anonymized. You can opt out of Google Analytics using Google's browser add-on at tools.google.com/dlpage/gaoptout.

Comments. If commenting is enabled anywhere on our site and you leave a comment, we collect the content of your comment along with your IP address and browser information to help detect spam.

Embedded content. Some pages may include embedded content from other websites, such as a video or map. This content behaves the same as if you visited that outside website directly, and that site may collect data about your interaction with it under its own privacy policy.

We use the information we collect to:

• Respond to your questions or requests
• Process and acknowledge donations, and send tax receipts
• Improve our website and services
• Communicate updates about our programs, if you have opted in
• Meet legal, accounting, or reporting obligations

We do not sell or rent your personal information to anyone.

We share information only with the service providers who help us run our website and programs, such as our web hosting provider, our email and forms provider, and our donation payment processor. These providers only receive the information needed to perform their service and are not permitted to use it for any other purpose.

If you request a password reset for an account on our site, your IP address is included in the reset email as a standard security measure.

• Contact form submissions are kept as long as needed to respond to and follow up on your inquiry.
• Donation records are kept as required for our financial and tax reporting obligations.
• Comments, if enabled, are retained so we can recognize and approve follow-up comments automatically rather than holding them for moderation.

You can ask us at any time to:

• Tell you what personal information we hold about you
• Correct any information that is inaccurate
• Delete your personal information, except where we are required to keep it for legal, accounting, or security reasons

To make any of these requests, contact us at [email protected].

Our services support parents and families, but our website is not directed at children, and we do not knowingly collect personal information from children under 13.

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page.